Marketing Mondays: Are All Your Electronic Eggs in One Cyber Basket?

.I've told this story before (most recently in short form in discussion on Ed Winkleman's blog) but I'm going to expand it here because I think it's so important.In 2006 I installed an updated anti-virus system (Norton). A few days after installation, when I went to access some images of my artwork—images that I saw in thumbnail form on the screen—a message came up saying "Image unavailable."